Privacy Policy
This is the Privacy Notice of ITQ Metis (“Metis”, “our”, “us” or “we”) in the United Kingdom.
Any questions regarding this notice and our privacy practices can be sent by email to dpo@itqmetis.com, by writing to ITQ Metis, Unit 12, Fulton Court, Greenham Business Park, Thatcham, RG19 6HD or calling 0203 370 1242.
We are ITQ Metis. We are a dynamic UK-based software company with traditional values and over 20 years’ experience in pupil recruitment in independent schools. We care about the people behind the data and processing, so customer service and support are at the heart of everything we do. Our products are designed to intelligently complement your MIS platform, not replace it, and are fully supported by people who have ‘done the job’.
Our registered address is Network House, 110/112 Lancaster Road, Barnet, Hertfordshire, EN4 8AL (company number 05512424).
Right to be informed - You have the right to be informed about the collection and use of your personal information
Right of access - You have the right to ask us for copies of your personal information
Right to rectification - You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete
Right to restrict use - You have the right to ask us to restrict the processing of your information in certain circumstances
Right of erasure - You have the right to ask us to erase your personal information in certain circumstances
Right for your personal information to be portable - You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances
Right to object to processing - You have the right to ask us to restrict the processing of your information in certain circumstances
Right not to be subject to automated decision-making - You have the right not to be subject to decisions based solely on automated processing, including profiling
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at hello@itqmetis.com, by writing to ITQ Metis, Unit 12, Fulton Court, Greenham Business Park, Thatcham, RG19 6HD or calling 0203 370 1242if you wish to make a request.
Contact details of Data Protection Officer
Our Data Protection Officer’s contact details are:
Ian Birch
dpo@itqmetis.com
0330 223 4922
If you are unhappy with how we have used your data, you can complain to us here at Metis by emailing hello@itqmetis.com, by writing to ITQ Metis, Unit 12, Fulton Court, Greenham Business Park, Thatcham, RG19 6HD or calling 0203 370 1242. You may also contact our DPO using the contact details listed above.
Alternatively, you may complain directly to the Information Commissioner’s Office via the link below, by calling 0303 123 1113 or by post to Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.
https://ico.org.uk/make-a-complaint/
How we get the personal information
Information you give us directly
For example, we will obtain personal information about you when you fill in the contact page on our website.
We, like many companies, automatically collect the following information:
We collect and use your personal information by using cookies on our website – more information on cookies can be found in our ‘Cookies Policy’.
What type of personal information is collected from you?
The types of personal information we collect, store and use might include:
Data protection laws recognise certain categories of personal information as sensitive and therefore requiring greater protection, for example information about your health, ethnicity and religion. We do not collect sensitive data about you using the GDPR definition.
We may use your personal information for a number of different purposes, which may include:
We keep your information for no longer than is necessary for the purposes it was collected for. For specific information about how long we retain cookies data, please refer to our Cookies Policy.
ITQ Metis maintains the information it receives online in strict confidence; information you submit to Metis is not sold to or shared with third parties, except our subsidiaries, affiliates, agents and partners as described in this policy.
ITQ Metis reserves the right to notify you about administrative matters that pertain to your Metis products or services. We may disclose your personally identifiable information, as required by law or regulation, in connection with law enforcement, fraud prevention, or other legal action; or if ITQ Metis reasonably believes it is necessary to protect ITQ Metis, our customers, or the public. Although we do not currently anticipate a change in our corporate status, in the event of a merger or acquisition of the company or a substantial portion of its assets, ITQ Metis may disclose, transfer or sell personal information collected online to the surviving or acquiring party, respectively. Personal information collected online will remain subject to promises made in this Privacy Notice.
We are a Data Controller in relation to our marketing website.
Under the GDPR, the lawful bases we rely on for processing your personal information are:
Where you have provided specific consent to us using your personal information in a certain way, such as to send you email, text and/or telephone marketing.
Where it is reasonably necessary to achieve our or others’ legitimate interests (as long as what the information is used for is fair and does not duly impact your rights).
We consider our legitimate interests to be running ITQ Metis as a provider of cloud services. For example, to:
When we legitimately process your personal information in this way, we consider and balance any potential impact on you (both positive and negative), and your rights under data protection laws. We will not use your personal information where our interests are overridden by the impact on you, for example, where use would be excessively intrusive (unless, for instance, we are otherwise required or permitted to by law).
